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Please be aware that when you click on links that take you to third-party web sites, you will be subject to their respective privacy policies. While Ergoseal supports the protection of privacy on the Internet; we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any website.
GATHERING NON-IDENTIFIABLE INFORMATION
Ergoseal reserves the right to make changes to the www.ergoseal.com Website and these Terms at any time and may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the current Terms because they WILL be binding on you. Your use of this Website following any such change constitutes your agreement to follow and be bound by the Terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of this Website.
DISCLAIMER OF WARRANTIES AND LIABILITY
All content found within this Website is provided “as is” and without warranties of any kind, either express or implied. Other than those warranties which, under the United State Laws are applicable to these terms, are implied by law and are incapable of exclusion, restriction, or modification, Ergoseal disclaims any and all warranties, express or implied including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Neither Ergoseal nor its related entities, affiliates, providers, persons involved in the creation, production and distribution of this Website will be uninterrupted or error-free, that defects will be corrected, or that the server the Website is hosted on to make content available will be free of viruses or other harmful components beyond our control. The content that is found within this Website is provided solely for your information and convenience only. Ergoseal does not warrant or make any representations regarding the results that may be obtained from the use of this Website, or as to the accuracy, reliability or currency of any content, service and/or products acquired pursuant to your use of this Website. You agree that the use of this Website is at your sole risk and that Ergoseal will not be liable for the cost of all necessary servicing, repair or correction of your system due to viruses or any defects beyond our control. You agree that neither Ergoseal, nor its related entities, affiliates, providers, respective employees, agents, any person or entity involved in the creation, distribution or production this Website are responsible or liable to any person or entity whatsoever for any loss, damage, (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from the use or attempted use of this Website or any other Useful Links. By way of example, and without limiting the generality of the foregoing, Ergoseal and related persons and entities shall not be responsible or liable for any claim or damage arising from failure or performance, error, omission, interruption, deletion, defect, delay in operation, computer viruses, theft, destruction, unauthorized access to or alteration of personal records, or the reliance upon or use of data, information, opinions or other materials found in this Website. You acknowledge and agree that Ergoseal is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties.
You agree to indemnify, defend, and hold harmless Ergoseal, providers, its officers, directors, employees, affiliates, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of these Terms.
These Terms are for the benefit of Ergoseal, officers, directors, employees, affiliates, agents, licensors, and suppliers. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against you on its or their own behalf.
346 Commerce Drive
Carol Stream, IL 60188
SALES TERMS & CONDITIONS
The terms and conditions of sales contained herein apply to all quotations made and purchase orders entered into by the Seller. These terms and conditions supersede and replace any terms and conditions attached to Buyer’s orders and Seller’s acceptance is expressly conditioned upon Buyer’s acceptance of these terms and conditions. No waiver, alteration, or modification of any of the provisions hereof shall be binding unless in writing, signed by a duly authorized representative of the Seller. In the event of a conflict between the provisions on the face of the acknowledgment or quotation which is annexed hereto and made a part hereof, and these terms and conditions, then the terms and conditions on the face of the acknowledgment or quotation shall govern. Should these Terms and Conditions accompany a quotation; the price will remain open for acceptance, in writing, for a period of ten (10) days from the date of the quotation or such other period of time specified in the quotation.
2. ACCEPTANCE OF ORDERS
All orders or contracts must be approved and accepted in writing by an authorized representative of Seller. The validity of this order, as well as its interpretation, operation and effect shall be determined by the principles of the law of the State of Illinois. Any revision changes to drawings for products or actual products must be submitted in writing to Ergoseal's engineering department.
Seller’s prices are F.O.B. Seller’s plant and do not include transportation charges, import duties, sales, use, excise, personal property or similar taxes. Consequently, in addition to the prices specified herein, the amount of any present or future sales, use, excise, personal property or other similar tax applicable to the sale or use of the products delivered hereunder shall be paid by the Buyer, or in lieu thereof, the Buyer shall provide Seller with a tax exemption certificate acceptable to the taxing authorities. The Seller may charge an expediting fee at the time that a rush order is placed by the Buyer. The expediting fee will be provided at the time of the quotation.
4. TERMS OF PAYMENT
Standard payment terms are 30 days net and may be negotiated prior to placing an order with Ergoseal. Any prompt payment discount to which Purchaser is entitled and any service charge which will be imposed for the late payment shall be indicated on Ergoseal’s quotation, purchase order acknowledgment, and invoice. All prices and discounts are subject to change without notice, but thirty (30) days notice will be given whenever possible. Ergoseal’s stated price does not include any privilege, occupation, personal property, value-added, sales, excise, use or other tax, and Purchaser shall be liable for all such taxes, whether or not invoiced by Ergoseal. New customers must pay 50% of the invoice prior to shipment, unless otherwise negotiated between the new customer and Ergoseal prior to placing an order with Ergoseal pending a credit review. Ergoseal will charge a 20% restocking fee plus shipping costs for any returned items that were ordered in error.
Shipping dates are approximate only and subject to change. Unless otherwise specified in this agreement, delivery shall be F.O.B. Seller’s plant, and the method of shipment and carrier shall be selected by the Seller unless the Buyer shall have specified in writing a method of shipment and carrier ten (10) days prior to shipment.
In all cases, the Buyer assumes the risk of loss or of damage to goods in transit and it shall be the Buyer's responsibility to file claims with the carrier.
If the Buyer desires insurance of the valuation greater than the minimum of the shipment, he shall so notify the Seller in writing ten (10) days prior to the scheduled shipment date and the same shall be an additional cost to the Buyer. If no such notice is received, shipment shall be made without insurance and at minimum valuation.
6. EXCUSABLE DELAY
Seller shall not be liable for delays in delivery or failure to manufacture or deliver due to acts of God, acts of Buyer, acts of civil or military authority, fires, strikes, floods, epidemics, war, riot, delays in transportation or other causes beyond Seller’s reasonable control, including but not limited to Seller’s inability to obtain necessary labor, materials, components or manufacturing facilities.
The term Atooling@ includes molds, dies, forms, jigs, mandrels, fixtures, and other special equipment, except machinery, which is required to produce the products to be delivered hereunder. Tooling charges are quoted as a partial charge of the total tooling cost for tool usage and set up. All tools shall remain the property of Seller. Seller agrees to maintain such tools in good working order for a period of two (2) years following the last usage. Seller’s responsibility with respect to tooling is limited to proper design and handling in manufacture and storage. Buyer will be responsible for all costs resulting from alternations to tooling requested by Buyer and for additional costs incurred when Buyer requests faster delivery and/or a greater volume of products than that for which tools were designed.
If the articles which are the subject hereof are to be performed according to Buyer’s specifications Buyer agrees to indemnify Seller against, and hold harmless from, all judgments, decrees, costs, and expenses including reasonable attorney=s fees resulting from any alleged infringements of any United States or foreign letters patent.
If this order calls for delivery of Seller’s standard products, without modification, Seller agrees (I) to assume the defense of any suit brought from use and/or sale of said standard products; (ii) to defray the expense of such defense; and (iii) to indemnify Buyer against any money damages and/or costs awarded in such suit; provided (1) that Seller be given exclusive control of the defense of such suit and all negotiations relative to the settlement thereof and, (2) that Buyer promptly inform Seller in writing of any claim with respect to which Seller in writing of any claim with respect to which Seller assumes responsibility hereunder. The foregoing states the entire liability of Seller for patent infringement.
Seller will provide commercial packaging adequate, under normal conditions, to protect the goods in shipment and to identify the contents. Should Buyer request any special packaging, it will be done at Buyer’s expense.
10. DESIGNS, SPECIFICATIONS, MATERIAL FURNISHED BY BUYER
Seller assumes no responsibility for the performance of products manufactured to Buyer’s design or specifications, nor for defects in raw material, parts, or sub-assemblies furnished by the Buyer or his agents.
11. LIMITED WARRANTY
Seller warrants that items will be delivered free from defects in materials and workmanship. Seller makes no other warranties, express or implied and specifically NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
12. LIMITATION OF LIABILITY
Seller’s exclusive liability for breach of the foregoing warranty is limited to repairing or replacing at Seller’s option products found by Seller to be defective in materials or workmanship if returned to Seller at Buyer’s expense within ninety (90) days from the date of acceptance.
The Seller’s liability on any claim of any kind, including negligence, for loss or damages arising out of, connected with or resulting from this agreement, or from the performance or breach thereof, or from the manufacture, sales, delivery, resale, repair or use of any item or services covered by or furnished under this agreement shall in no case exceed the price allocable to the item or service or part thereof which gives rise to the claim. In the event Seller fails to manufacture or deliver equipment required to be manufactured or delivered hereunder, Seller’s exclusive liability and Buyer’s exclusive remedy shall be released of the Buyer from the obligation to pay the purchase price. IN NO EVENT SHALL THE SELLER BE LIABLE FOR SPECIAL OR CONSEQUENTIAL DAMAGES.
13. INSPECTION AND ACCEPTANCE
Buyer shall, prior to the shipment, have the right to inspect the products to be delivered hereunder and to reject such products if they are found upon inspection to be defective or not of the kind of quality specified to be delivered.
The inspection shall be at Seller’s plant and shall be carried out by an inspector designated and paid for by the Buyer. In the event this is a subcontract or purchase order under a government contract, then the appropriate government inspector may make the inspection. Acceptance shall, for all purposes under this agreement, including but not limited to, compliance with all applicable specifications, be deemed to have been accomplished when the inspector has authorized shipment from Seller’s plant or has waived their right to make an inspection. Buyer waives all rights to revoke acceptance.
Except as specified on the face hereof, no data, as defined in Part 2 Section IX of the Armed Services Procurement Regulations shall be supplied to the Buyer. If such data is supplied, it shall be conclusively presumed to pertain to items, components, or processes developed at Seller’s private expense and no rights in such data or in any invention, patents, or copyrights shall pass the Buyer. Correspondingly, if data is furnished by the Buyer, no rights therein will pass to the Seller, provided, however, that Seller may copy and use such data to the extent necessary to furnish the items or services called for hereunder.
15. EXPORT AND IMPORT LICENSE
Buyer shall be solely responsible for obtaining any required import licenses and Buyer will indemnify Seller for all costs and losses incurred by Seller resulting from the products to be delivered hereunder being shipped or landed without valid import licenses.
Buyer agrees that all drawings, specifications, documentation and the like, which are provided to Buyer by Seller, are the sole and exclusive property of Seller and shall not be reproduced or copied or used as the basis for manufacture or sale of items without the written consent of Seller. Buyer agrees to take all necessary steps to maintain and ensure the confidentiality of such information.
17. GENERAL PROVISIONS - MODIFICATION OF CONTRACT
It is agreed that there is no other contract in force between Buyer and Seller relation to the articles which are subject hereof, and, no modification of this agreement shall be binding unless agreed to in writing by Seller. Should Seller by any words, acts, or writing, waive or be deemed to have waived any of the provisions hereof, or should Seller fail to insist upon performance by Bayer of one or more of the terms hereof, such action or failure on Seller’s part will be in no way deemed to imply or constitute a waiver of any other terms contained herein.
Seller certifies that to the best of is knowledge and belief, it will comply with all relevant federal, state and local laws, including Paragraphs 6, 7 and 12 of the Fair Labor Standards Act.
Upon acceptance, all orders will be subject to the provisions of Presidential Executive Order 10925 of March 6, 1961, as outlined in Part III, Supplement A, Section 301.
Except as herein expressly provided to the contrary, the provisions of this agreement are for the benefit of the parties to the agreement and not for the befit of any other party. An assignment of an order or any rights thereunder by the Buyer without the written consent of the Seller shall be void.
Any dispute which arises under this contract which is not resolved by the parties shall be referred to the American Arbitration Association, and its decision shall be binding upon the parties. Each party shall bear its own costs in such arbitration proceedings.
GLOBAL TERMS & CONDITIONS FOR PURCHASING
UPDATED: June 2019
Transactions with our Suppliers
1. Definitions and Interpretation
Buyer: the person(s), firm, company or corporation who purchases the Product and/or Services from the Seller. In this case, “Ergoseal” or an “Ergoseal” employee on behalf of Ergoseal.
Seller: the person or entity with whom this order is placed; also known as a supplier or vendor.
Goods: all deliverable goods, items, parts, products, materials or services described in this order.
2. Orders Authorization and Conditions of Order
The Buyer shall not be liable in respect of any orders other than those issued or confirmed on its official forms or approved by the Buyer on its electronic ordering system. The conditions set out herein shall be the conditions of the contract. No written or printed terms inconsistent herewith or additional hereto shall be binding upon the Buyer unless expressly accepted in writing by one of its authorized officials, and unless so accepted in writing, delivery of the Goods shall be deemed to be an unconditional acceptance of this order. The Seller’s terms and conditions will not apply to any order.
3. Processes, Products, and Services to be provided by the seller
The Buyer shall communicate to the Seller its requirements for the processes, products, and services to provided including the identification of relevant technical data (e.g., specifications, drawings, process requirements, work instructions). These requirements shall be either included in or attached to the Purchase Order from the Buyer.
4. Buyer’s approval
The Buyer shall communicate to the Seller the approval of 1) Products and services; 2) Methods, processes, and equipment; and 3) The release of products and services via direct communication through email or telephone with an agent of the Buyer.
5. Required Qualification
The Buyer expects the Seller to display competence, including any required qualification of persons to complete the required scope of work for the Processes, Products, and Services outlined in the Purchase Order.
6. Seller’s Interaction with the Buyer
The Buyer shall communicate to the Seller it’s requirements for the supplier’s interactions with the organization. The Seller shall maintain regular and timely communication relevant to the scope of work requested by the Buyer.
7. Control & Monitoring of the Seller’s performance
The Buyer shall control and monitor the quality of the supplier’s performance through the inspection of parts as they are received in the Buyer’s facility.
8. Validation of the Seller’s facilities
The Buyer (or the Buyer’s customers) shall retain the right to verify or validate the activities of the seller on the seller’s premises. On such occasions, the Buyer (or the Buyer’s customers) shall communicate to the supplier the validation activities it plans to conduct.
9. Design and development control
The Buyer shall determine and communicate the design and development requirements of the processes, products, or services provided by the Seller through drawings and additional information attached to the Purchase Order. The Seller is not to deviate from the design and development requirements provided by the Buyer.
10. Product Acceptance
The Buyer shall communicate to the Seller via the Purchase Order any requirements for the use of statistical techniques for product acceptance and related instructions for acceptance by the organization.
11. Quality Assurance by the Seller
The Buyer expects the Seller to implement a quality management system. The Buyer expects the Seller to use customer-designated or approved external providers, including process sources (e.g. special processes). The Buyer expects the Seller to notify the Buyer of nonconforming processes, products, or services, including changes of their external providers or location of manufacture, and obtain the organization’s approval. The Buyer expects the Seller to flow down to external providers' applicable requirements including customer requirements. The Buyer expects the Seller to provide test specimens for design approval, inspection/verification, investigation, and auditing. The Buyer expects the Seller to retain documented information, including retention periods and disposition requirements.
12. Right of Access for Inspection
(a) The Buyer, the Buyer’s customer, and regulatory authorities shall have right of access to the applicable areas of facilities and to applicable documented information at any level of the Seller’s supply chain at mutually agreed times to carry out inspection of quality systems, the Goods, parts and materials and any relevant documentation when necessary.
(b) If the Seller is approved to the AS9100D series of standards then the Seller shall ensure that its Online Aerospace Supplier Information System (OASIS) database administrator shall grant authorized Buyer representatives access rights to certification and assessment results when required.
13. Seller’s Awareness
The Buyer expresses to the Seller the Seller’s contribution to product or service conformity, the Seller’s contribution to product safety, and the importance of the Seller’s ethical behavior.
The price payable for the Goods will be the price set out in the order. Unless otherwise expressly agreed, the contract price will be a fixed price and will include the cost and risk of delivery to the Buyer’s premises.
15. Payment Terms
(a) Unless otherwise agreed in writing a payment of the price will be made 30 days following the end of the month of delivery. The invoice in duplicate must be forwarded to the Financial Accounts Department of the Buyer at the postal address on the order unless otherwise stated.
(b) The Buyer may withhold payment of any amount due to the Seller if the Buyer asserts any credit, set-off or counterclaim against the Seller.
16. Buyer Property
(a) All materials, patterns, dies, jigs, fixtures and tooling together with any specifications, drawings, process sheets and the like or any other property or intellectual property whatsoever supplied to the Seller by the Buyer or to the Buyer’s order, or procured or developed by the Seller specifically for the supply of Goods to the Buyer, shall be and remain the property of the Buyer and must not, without the Buyer’s written consent, be used for or in connection with the production of any goods whatsoever other than the Goods ordered by the Buyer. The Seller shall ensure that such items are always identified as the property of the Buyer and shall be returned to the Buyer within 30 days of completion of the order.
All the Buyer’s property including that mentioned in condition 16(a) hereof together with materials and components provided free of charge by the Buyer in connection with this order must be insured by the Seller to its full replacement value against all risks until it has been received back by the Buyer or used or forwarded in accordance with its instructions.
17. Development Work
If any work or the production of any Goods involves development which is funded in whole or in part by the Buyer then all rights in the development and in the results thereof will vest in the Buyer. The Seller shall execute or procure the execution of all documents as the Buyer may reasonably require in order to transfer the full benefit of any such rights to the Buyer.
18. Patent Rights, etc.
If the supply or use of any Goods under this order (other than any such Goods or things manufactured by the Seller in accordance with designs supplied by the Buyer) shall be held to constitute an infringement or an alleged infringement of any third party patent, copyright, registered design, trademark or other intellectual property right, the Buyer or any person at any time in possession of such Goods shall be indemnified by the Seller against all damages, costs, losses, charges or expenses incurred as a result of such infringement or alleged infringement and the Seller will further, if required by the Buyer, conduct any legal proceedings which may be necessary to protect the Buyer at the Seller’s sole risk and expense.
The Seller shall indemnify and hold harmless the Buyer from any loss, consequential damages and expenses, including all legal fees, incurred or sustained by the Buyer which is caused by or arises as a result of any defects in the Goods or by reason of the negligence of the Seller or the failure of the Seller to conform to the terms of this order or applicable statutory duty or regulation.
Seller shall have in place general liability insurance, product liability insurance and employer’s liability insurance for amounts acceptable to the Buyer, and shall provide evidence of such insurance on request.
20. Confidentiality, Data Protection, and Electronic Security
(a) All information of the Buyer and its customers which is or may be disclosed to or accessed by the Seller in the course of carrying out this order shall be treated by the Seller as strictly confidential and shall not without the prior written consent of the Buyer be disclosed to any third party or parties nor be used or copied for any purpose(s) other than for the execution of this order. The provisions of this condition do not apply to information which is or comes into the public domain otherwise than through a breach of this condition.
(b) If this order requires or permits the entry by the Seller or its permitted or approved sub-contractor onto the Buyer’s premises it is a condition of this order that the Seller and any sub-contractor and their employees shall treat as strictly confidential any technical or commercial know-how processes, specifications or other information which shall come into its knowledge in the course of such entry and any such technical or manufacturing know-how processes, specifications and other information shall not be disclosed to any third party without the Buyer’s previous consent in writing. The Seller shall obtain from any such sub-contractor an undertaking in the terms of this condition.
(c) In relation to any personal information provided or made available to the Seller by the Buyer, the Seller must (i) process the information only in accordance with the Buyer’s lawful instructions; (ii) take appropriate technical and organizational measures against unauthorized or unlawful processing and against accidental loss of the information; (iii) not disclose such personal data to any party who carries on business outside of the Seller’s premise; (iv) cooperate fully with the Buyer to enable the Buyer to adequately discharge its responsibility as a data controller including assisting with data subject access requests; and (v) on request by the Buyer allow the Buyer to audit the Seller’s compliance with this condition.
(d) Each party will provide appropriate security measures to: (a) ensure that all electronic transmissions relating to the order are authorized and their confidentiality is maintained; and (b) protect data and documents relating to the order from unauthorized access, alteration and/or loss. Each party will use the same level of care, but not less than reasonable care, to maintain the confidentiality of transmissions and documents, as it would use for its own paper documents of like kind and importance. If the Seller is granted access to any electronic system or electronic data (“Buyer Systems”), the Seller shall protect password(s) and other means of system or data access. The Seller shall not access or use Buyer Systems for any purpose other than the performance of the order.
(e) BUYER SYSTEMS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND THE SELLER EXPRESSLY AGREES THAT THE BUYER MAKES NO WARRANTY, EXPRESS OR IMPLIED, AS TO RELIABILITY AND AVAILABILITY OF ANY BUYER SYSTEMS. The Seller acknowledges that it has no reasonable expectation of privacy in any communications or data, personal or otherwise, transiting or stored on Buyer Systems and that any communications and/or data transiting and/or stored on Buyer Systems may be monitored, intercepted, recorded and searched at any time and for any lawful purpose, and may be used or disclosed for any lawful purpose.
(f) The Seller shall immediately notify the Buyer in the event of any unauthorized use, to include but not limited to a suspected breach of data, unauthorized use of password(s) or data accessed from Buyer Systems and shall take immediate action to mitigate any potential harm, loss or damage to the Buyer.
(g) Any breach by the Seller of its obligations in this condition 20 shall not be capable of remedy for the purpose of condition (i). The Seller shall indemnify and hold harmless the Buyer from any loss, damage and expense, including all legal fees incurred or sustained by the Buyer which is caused by or arises as a result of a breach of this condition 20. This condition 20 shall survive termination or expiry of the contract.
21. Sub-Contracting, etc.
(a) The Seller shall not without the Buyer’s consent in writing assign or sub-contract this order or any part thereof other than for materials or for any part of the Goods of which the makers are named in the order or specification. Any such consent shall not relieve the Seller of any of his obligations under the contract.
(b) The Seller shall ensure that it includes corresponding conditions to those set out in the Buyer’s order in the Seller’s contracts with its supply chain, particularly in relation to inspection, customer flow-down requirements, regulatory and quality compliance and rights of recourse, including on termination.
(c) No third party shall have the right to enforce any provision of this contract.
22. Delivery Time and Extensions
(a) Time shall be of the essence of this contract: The Goods shall be delivered at the time specified in the order. Goods may not be delivered more than 5 days early. If the Seller is aware that the delivery of goods is delayed, Seller must notify Buyer. If, as a result of any event outside the Seller’s control, the Seller is unable to deliver the Goods within the specified time then provided that the Seller shall have given notice in writing without delay of such event and its intention to claim an extension of time, the Buyer may grant the Seller such extension as the Buyer may consider reasonable. In the event of significant delay, the Buyer reserves the right to terminate this order, in whole or in part, without incurring any liability to the Seller.
(b) Deferment of Delivery and/or Stop Work Situations: In the event of the Buyer’s normal course of manufacture being interrupted, restricted, hindered or delayed by any cause whatsoever beyond its control or by any exceptional causes whatsoever, it may without additional cost defer the date or dates of delivery. Such a cause may include the Buyer being affected by a “stop work” notice; if that applies or is likely to apply then the Buyer may require the Seller to stop work immediately and to cease to incur costs in respect of this order.
(c) Delay in Delivery: If the Goods or any part thereof are not delivered within the time or times specified in the order or any agreed deferment or extension of such time or times the Buyer shall be entitled to the following remedies:
(i) to recover from the Seller liquidated damages as follows: one half of one per cent (0.5%) per week for the first four weeks and one per cent (1.0%) per week thereafter of that part of the contract price which is properly attributable to the undelivered Goods and to any other Goods already delivered under the contract which cannot be effectively and commercially used by reason of the non-delivery of the said undelivered Goods. The rate shall be applied for each week or part of a week during which the order shall remain uncompleted. The Buyer shall be entitled to deduct such damages from any monies payable by it under the terms of this order or otherwise. The total amount payable by way of liquidated damages under this condition shall not exceed twenty percent (20%) of the said contract price and such damages shall not relieve the Seller from any of its other obligations or liabilities under the contract; and/or
(ii) cancel the order in whole or in part without incurring any liability to the Seller; and/or
(iii) refuse to accept any subsequent delivery of Goods; and/or
(iv) purchase substitute items elsewhere; and/or
(v) pursue additional remedies including but not limited to recouping any and all liquidated damages, penalties and claims paid or payable by the Buyer to the Buyer’s customer(s) as a result of the Seller’s failure or delay in delivery
(a) The Goods are to be delivered to the destination stated in the order. They must be delivered in good order and condition. Quantities must not exceed those ordered or specified.
(b) Unless specifically ordered, no cases, wrappers nor packaging of any kind will be paid for. Should any cases, wrappers or packaging be ordered, charges, therefore, are to be shown on a separate invoice and such cases may be returned to the Seller who, forthwith on receipt thereof in good order, shall refund such charges.
(c) Subject to any special instructions from the Buyer, a packing list shall accompany every delivery which shall state: the number of the order, quantity of the delivery, the quantity already delivered under the order, and the balance of the order still to be delivered.
(d) Seller shall notify Buyer once the order has been sent for delivery.
(a) It is a condition that the Seller must replace promptly free of charge or pay the cost of local replacement of any Goods or parts thereof which may prove defective through faulty design (other than a design made or furnished by the Buyer) material or workmanship within 12 months from the date of delivery.
(b) If any Goods supplied or to be supplied under this order shall not be in full compliance with this order or any defined specification, drawing, process instruction or procedure, the Buyer shall be entitled to recover from the Seller, as liquidated damages for its assessment, inspection and administrative costs, the following amounts: (i) $200 or currency equivalent per part (subject to the Buyer’s quantity limitations) for non-compliances notified in writing to and permitted by the Buyer before shipment; and (ii) $400 or currency equivalent per part delivered for noncompliance first identified on or after delivery to the Buyer. The Buyer shall be entitled to deduct such damages from any monies payable by it under the terms of this order or otherwise. In addition, the Buyer reserves the right to charge (i) any other costs, expenses and damages related to the Seller’s non-compliances, including but not limited to the Buyer’s or its customers' or the end-users' costs of removal, disassembly, failure analysis, fault isolation, reinstallation, reinspection and retrofit of non-compliances from the Buyer’s end-product; and (ii) liquidated damages, penalties and claims payable by the Buyer to its customer(s) as a result of the non-compliances. These remedies do not affect any other legal rights which the Buyer may have in respect of such defective Goods.
Where appropriate the Seller shall provide documentation including operating instructions, parts lists and comprehensive spares listings. All documentation supplied shall be in the English language.
26. Compliance with Laws
(a) The Seller shall comply and shall ensure that each of its subcontractors complies in all respects with all applicable laws and regulations and shall indemnify the Buyer against all damages, costs, losses, charges, expenses or liabilities whatsoever caused by or arising out of any breach by the Seller of such legislation or regulation.
(b) The Seller shall comply with all of the Buyer’s mandatory customer terms that it is required to flow down to its suppliers.
27. Counterfeit Goods
(a) All Goods provided by the Seller to the Buyer, including any that are provided by the Seller’s subcontractors, must be original and genuine, and in full compliance with all of the Buyer’s contract requirements, specifications, certifications, and any supporting data representing contract performance. The Seller warrants that it has received from all of its subcontractors and suppliers all data necessary to comply with this obligation and the Seller has validated all such data. The Seller will ensure that none of the Goods are counterfeit, inaccurately marked, or in any manner misrepresented.
(b) The Seller shall operate a counterfeit control process for all Goods regardless of industry sector consistent with these provisions and reasonable commercial terms for applicable industry sectors and the Buyer shall have the right to audit, inspect and/or approve the process at any time before or after delivery of the Goods.
(c) If any of the Goods delivered or to be delivered under this order is discovered to be a counterfeit item or suspected to be a counterfeit item, then the Buyer shall have the right to impound the item for further investigation of its authenticity. The Buyer’s investigation may include the participation of third parties or governmental investigative agencies as required by law or regulations or by the Buyer’s customer, or by the Buyer, in its sole discretion. The Seller shall cooperate in good faith with any investigation conducted by the Buyer, including, but not limited to, cooperation by the Seller with respect to the disclosure of all design, development, manufacturing and traceability records in respect of the item. Upon the Buyer’s request, the Seller shall provide the Buyer certificates of conformance with respect to the item under investigation. The Buyer shall not be required to return the item to the Seller during the investigation process or thereafter. The Buyer shall not be liable for payment to the Seller of the price of any suspected counterfeit items under investigation.
28. Anti-Corruption, Ethics, and Policies
(a) The Seller warrants that its directors, employees, agents, representatives, contractors and subcontractors, and any other person acting on its behalf will not:
(i) offer, give or agree to give or receive, request or accept any financial or other advantage of any kind as an inducement or reward for doing or not doing any improper act or for the improper performance of any function associated with the order or the Goods; nor
(ii) act in any way which would constitute an offence by the Seller or would cause the Buyer to commit an offense under any anti-bribery legislation; nor
(iii) employ any workers under the age of 15 or, in the countries subject to the developing country exception of the ILO Convention 138, employ any workers under the age of 14; nor
(iv) breach applicable anti-slavery legislation, nor any applicable anti-corruption legislation.
(b) If the Seller breaches any of the above warranties, the Buyer shall be entitled to terminate the order by written notice with immediate effect. Any termination shall be without prejudice to the accrued rights of the Buyer.
(c) The Seller shall indemnify and hold harmless the Buyer from any loss, damage and expense, including all legal fees, incurred or sustained by the Buyer which is caused by or arises as a result of a breach of this condition 28.
29. Customer Flow-Down Requirements and Offset Assistance
(a) In order to meet the requirements of its customers, the Buyer may have to accept terms that are to be flowed down to its supply chain, and the Seller shall accept the application of corresponding terms to the Buyer’s order. The Seller shall promptly cooperate with the Buyer and implement and carry out the procedures and requirements which the Buyer adopts and disseminates to meet its own and its customers’ requirements.
(b) The Buyer may use all or any part of the value of the contract, including the value of any subcontracts placed by the Seller for the contract, for satisfying international offset obligations of the Buyer, the Buyer’s affiliates, or any entity to which the Buyer transfers such value. The Seller may use the offset credit generated by the contract or the subcontracting of the contract only with the Buyer’s prior written consent.
(a) The Buyer shall be entitled at any time by 14 days’ notice in writing to terminate the contract.
(b) The Buyer shall be entitled without liability to the Seller to terminate the contract immediately for the Seller’s default:
(i) If the Seller fails to perform any condition or requirement of this contract and, if capable of remedy, fails to remedy such breach within 14 days of written notice;
(ii) The Seller makes any arrangement with its creditors or enters into administration or goes into liquidation; or
(iii) A receiver or manager is appointed of any of the property or assets of the Seller; or
(iv) The Seller ceases or threatens to cease to carry on business; or
(v) Any distress, execution or other process is levied on any of the assets of the Seller; or
(vi) Any event similar to those mentioned in conditions 30(b)(ii) to 30(b)(v) occurs in another jurisdiction.
(c) On any such termination:
(i) The Seller shall be entitled to be paid:
a. The sums under the terms of the contract in respect of work done and Goods delivered up to the date of termination.
b. Any sums which, consistent with applicable lead times, have necessarily and reasonably been paid by the Seller to its suppliers or contractors to carry out the Seller’s obligations under the contract.
The Seller will not be entitled to any payment other than under a. and b. above.
(ii) The Seller shall use all reasonable endeavors to assign to the Buyer on request the benefit of any subcontract entered into by the Seller in connection with the Goods or to terminate any such sub-contract;
(iii) The Seller shall promptly return all Buyer Property;
(iv) In the event of termination for the Seller’s default:
a. The Buyer shall have the right to use or have used without charge any technical information and intellectual property rights of the Seller or its subcontractors necessary for it to continue the provision of the Goods, including all services contracted for under Buyer’s order;
b. The Seller shall reimburse the Buyer any claims and excess re-procurement costs incurred by the Buyer as a result of the Seller’s default, and the Buyer shall be entitled to set off any such claims and costs against amounts owed to the Seller;
c. The Seller shall provide the Buyer or its nominee without charge with such assistance as the Buyer requires to facilitate the transfer of provision of the Goods, including all services contracted for under Buyer’s order, to another provider.
(d) The termination/expiry of the contract howsoever arising is without prejudice to the rights, duties, and liabilities of either the Seller or the Buyer accrued prior to termination/expiry and the conditions which expressly or impliedly have effect after termination/expiry will continue to be enforceable notwithstanding termination/expiry.
INFORMATION WE COLLECT
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Ergoseal follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
COOKIES AND WEB BEACONS
Like any other website, Ergoseal uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies" from Cookie Consent.
ADVERTISING PARTNERS PRIVACY POLICIES
Note that Ergoseal has no access to or control over these cookies that are used by third-party advertisers.
THIRD PARTY PRIVACY POLICIES
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR DATA PROTECTION RIGHTS
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Ergoseal does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.